The Teamshop
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If you do not like an item or a piece does not fit you, you can exchange or return it within 30 days of receipt. The return shipment is free of charge for you (Except for bulky items).
Registrierte Kunden: Registered customers: You can register a return in your customer account yourself. You will then receive an e-mail with a DHL returns label (Germany and Austria only) and our returns form. If you are an international customer, please return the item at own cost.
Guest order: You can register a return via your order confirmation. The link to do so is in the order confirmation you received by e-mail. You will then receive an e-mail with a DHL return label (Germany and Austria only) and our returns form. If you are an international customer, please return the item at own cost.
Alternatively, write us an e-mail to info@anstoss24.de with the subject "Retoure" and the order number. You will then receive an e-mail with a DHL returns label and our returns form.
Please remember to fill out the return form attached to the e-mail and enclose it with your return!
As soon as we have received the return, you will receive an e-mail to inform you about the processing. You will receive a refund within 5 business days.
Yes, as soon as we have received the return, you will receive an e-mail from us for your information.
The credit will be processed within 5 working days after receiving the return.
anstoss24.de
Langweid 6
84094 Elsendorf
Germany
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Essential (8) Essential
Essential cookies enable basic functions and are necessary for the proper functioning of the website.
Amazon Pay
| Provider | Amazon Pay |
| Description | The Amazon Pay cookies amazon-pay-abtesting-apa-migration, amazon-pay-abtesting-new-widgets, amazon-pay-connectedAuth, apay-session-set, language, amazon_Login_state_cache, amazon_Login_accessToken, amazon_Login_accessToken, apayLoginState as well as amazon-pay-cors-blocked-status make sure that depending on sign-in technology used the correct Amazon Pay button is rendered, that during checkout and depending on technology the correct Amazon Pay widgets are shown, that the correct sign-in flow is used on buyer sign-in, that during checkout the correct checkout session is used, that the Amazon Pay experience is using the correct language, that buyer sign-in works properly, that a buyer going through the legacy flow sees the correct widgets, and that script blocking is prevented by using the optimal traffic routing. |
| Policy | https://pay.amazon.de/help/201212490 |
| Lifespan | various (up to 1 year) |
Cookie
| Provider | anstoss24.de |
| Description | Cookie zur internen Auswertung |
| Policy | /datenschutz/ |
| Lifespan | Kein Limit |
Consent
| Provider | Your Football Teamshop |
| Description | The consent cookies stores the user’s state of consent for cookies on our page. |
| Policy | https://www.anstoss24.de/en/privacy-policy/ |
| Lifespan | Session |
consentActiveStatus
| Provider | Your Football Teamshop |
| Description | Consent cookie stores consent settings to cookies on our site. |
| Policy | https://www.anstoss24.de/en/privacy-policy/ |
| Lifespan | 100 Days |
Session
| Provider | Your Football Teamshop |
| Description | The session cookie (externalID) retains the user's states for all page requests. |
| Policy | https://www.anstoss24.de/en/privacy-policy/ |
| Lifespan | 100 Days |
Session
| Provider | Your Football Teamshop |
| Description | The session cookie retains the user’s states during all page requests. |
| Policy | https://www.anstoss24.de/en/privacy-policy/ |
| Lifespan | 100 days |
CSRF
| Provider | Your Football Teamshop |
| Description | The CSRF cookie serves to prevent cross-site request forgery attacks. |
| Policy | https://www.anstoss24.de/en/privacy-policy/ |
| Lifespan | 100 days |
PayPal Cookies
| Provider | PayPal |
| Description | The three Cookies X-PP-SILOVER, X-PP-L7 and tsrc contain information about risk management and the customer’s login status. |
| Policy | https://www.paypal.com/webapps/mpp/ua/legalhub-full |
| Lifespan | Session |
Statistics (5)
Statistics cookies collect information anonymously. This information helps us understand how visitors are interacting with our website.
Google Analytics (_ga, _gid, _gcl_au, _gat_xxx, _gac_xxx)
| Provider | |
| Description | Die Cookies "_ga" und "_gid" enthalten zufallsgenerierte User-IDs um wiederkehrende Besucher wiederzuerkennen. Der Cookie "_gat_xxx" stellt sicher, dass bestimmte Daten nur maximal einmal pro Minute an Google Analytics gesendet werden. Der Cookie "_gac_xxx" wird gesetzt, wenn ein User über einen Klick auf eine Google Werbeanzeige auf die Website gelangt und wenn der Website-Betreibende kein Google Ads einsetzt, sondern sein Google Ads Konto mit der Google Analytics Property verknüpft hat. Mit diesem Cookie lassen sich Conversions, Kontaktanfragen oder andere Ereignisse der Anzeige zuordnen. Der Cookie "_gcl_au" wird von Google AdSense genutzt um die Werbungseffizienz auf Webseiten zu optimieren. |
| Policy | https://policies.google.com/privacy |
| Lifespan | _ga": 730 Tage, "_gid": 1 Tag, "_gcl_au": 90 Tage, "_gat_xxx": Session, "_gac_xxx": 90 Tage |
Google Ads: Conversion Tracking und Dynamisches Remarketing (IDE, 1P_JAR, AID, ANID, CONSENT, DSID, DV, NID, APISID, HSID, SAPISID, SID, SIDCC, SSID, test_cookie)
| Provider | Google, Doubleclick.net |
| Description | Der Cookie "IDE" enthält eine zufallsgenerierte User-ID um den User domainübergreifend wiederzuerkennen und personalisierte Werbung auszuspielen. Es wird gesetzt, wenn der Website-Betreibende die Remarketing-Funktion, demografische Berichte oder Google Signals aktiviert hat. Die Cookies "1P_Jar", "AID", "ANID", "CONSENT", "DSID", "DV", "NID", "APISID", "HSID", "SAPISID", "SID", "SIDCC" und "SSID" werden verwendet, um die Werbedienste von Google zu unterstützen und anonymisiert Informationen über die Google-Ads-Anzeigen zu sammeln. Der Cookie "test_cookie" wird eingesetzt, um zu prüfen, ob der Browser das Setzen von Cookies erlaubt. |
| Policy | https://policies.google.com/privacy |
| Lifespan | IDE": 390 Tage, "1P_JAR": 30 Tage, "AID": 540 Tage, "ANID": 390 Tage, "NID": 182 Tage, "CONSENT": 20 Jahre, "DV": Session, "DSID": 14 Tage, "APISID": 730 Tage, "HSID": 730 Tage, "SAPISID": 730 Tage, "SID": 730 Tage, "SIDCC": 90 Tage, "SSID": 730 Tage, "test_cookie": 15 Minuten |
| Provider | |
| Description | |
| Policy | https://de-de.facebook.com/policy.php |
Mouseflow
| Provider | Mouseflow |
| Description | Mouseflow |
| Policy | https://mouseflow.com/de/gdpr/ |
Bing
| Provider | Bing |
| Description | Bing |
| Policy | https://about.ads.microsoft.com/de-de/ressourcen/richtlinien/privacy-policy |
Functional (1)
These cookies are used to store preferred settings and certain options selected by the user (e.g. disabling language redirect).
Automatic language redirect
| Provider | Your Football Teamshop |
| Description | This cookie saves the information whether a user has disabled the automatic language redirect. |
| Policy | https://www.anstoss24.de/en/privacy-policy/ |
| Lifespan | 100 days |